Terms of Service, Privacy Policy, Cookie Policy and Refund Policy

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS (“ Terms of Use”) CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING THE TERMS OF USE FOR OUR WEBSITE AT WWW.VOCALCHIMP.COM (“ Website”), AND ALL OTHER FEATURES MADE AVAILABLE ON OR THROUGH OUR WEBSITE(S) INDIVIDUALLY OR COLLECTIVELY (collectively “ Services”). YOUR ACCEPTANCE OF TERMS OF USE HEREIN IS AN ABSOLUTE CONDITION OF YOUR USE OF THE SERVICES AND FORMS A LEGAL AGREEMENT BETWEEN YOU AND VOCALCHIMP.COM (together with its affiliates, collectively “ We”, “Us” or “Our”).

BY ACCESSING OUR WEBSITE(S) AND/OR SUBSCRIBING OR USING ANY OF OUR SERVICE OR PART THEREOF, YOU ARE AGREE TO BE BOUND BY THIS TERMS OF USE, LICENSE AGREEMENT AND TO THE COLLECTION AND USE OF YOUR INFORMATION IN ACCORDANCE WITH OUR PRIVACY POLICY AND COOKIE POLICY (collectively, “ The Agreement”). IF YOU DO NOT ACCEPT OR AGREE WITH THE WHOLE OR ANY PART OF THE AGREEMENT, PLEASE LEAVE THE WEBSITE AND/OR DISCONTINUE OUR SERVICE(S) IMMEDIATELY.

WE WILL KEEP THE TERMS OF USE UNDER REGULAR REVIEW AND WE RESERVE THE RIGHT TO CHANGE, AMEND, VARY OR MODIFY THE TERMS OF USE AT ANY TIME WITHOUT PRIOR WRITTEN NOTICE, AND YOU AGREE TO BE BOUND BY SUCH CHANGES. ACCORDINGLY, YOU ARE ADVISED TO CHECK THE TERMS OF USE ON A REGULAR BASIS.

1. Account Creation

You must create and register an account with Us in order for you to use Our Services. When creating and registering your account with Us, you must provide the accurate, complete and latest information to Us, failing which, We reserve the right to discontinue, suspend or terminate Our Services to you. All Your personal information and billing information (if applicable) provided to Us pursuant thereto shall be processed in accordance with Our Privacy Policy.

2. User Conduct and Obligations

You agree and undertake to Us that you shall:

(a) not use Our Services for any illegal or unauthorized purpose;

(b) not abuse, harass, threaten, or intimidate other users of the Services;

(c) not reverse engineer, decompile or disassemble Our Services;

(d) not copy, modify, adapt or hack Our Website and Services;

(e) not rent, lease, sublicense, sell, assign, a loan or otherwise transfer the Services;

(f) not upload, transmit or distribute any viruses, worms, or invalid data to Our Services and other users;

(g) not use Our Services to promote discrimination, hostility or violence;

(h) not impersonate another person or otherwise mispresenting your affiliation with a person conducting fraud, hiding or attempting to hide your identity;

(i) be responsible for your conduct and activities on the use of Our Services (including, any activity that occurs under Your account); and/or

(j) only use Our Services to produce, create, or reproduce works provided always that such production, creation or reproduction derives from materials which you own the copyright or materials you are legally authorized or licensed to use;

failing which, We reserve the right to discontinue, suspend or terminate Our Services to you and you shall irrevocably and unconditionally indemnify Us against all claims in accordance with Clause 11. You further agree not to hold Us liable for any direct or indirect losses or damages howsoever incurred by you arising out of or in connection with the discontinuance, suspension or termination of Our Services.

3. Fees and Taxes

(a) General

The use of the Services is subject to payment of a fee(s), one-time or subscription as may be determined by Us from time to time (“ Fees”) which shall be made via credit card or such other payment method as accepted by Us (“Payment Method”). If you wish to use these Services, whether, for commercial or personal use, you are required to pay all applicable and respective Fees in advance. If you purchase the Services that We offer, you agree to Our or Our third-party service providers, storing and updating your payment card information. You expressly agree (i) that We are authorized to charge you (A) the Fee, (B) any other Fees for the Services you may purchase, and any applicable taxes in connection with your use of the Services to the payment card you provide and (ii) to reimburse us for all collection costs and interest for an overdue amounts. We reserve the right to change, amend, modify or vary the price, package and/or features of the one-time and subscription plan. If We change the price and package of such subscription plan(s), We will give you notice in advance of these changes.

We will use all reasonable effort to ensure that the pricing and information for Our Services stated therein are accurate, however, there are possibilities due to the genuine error that the information of Our Services may be inaccurate or any of Our Services may be priced wrongly. If such situations may arise, We reserve the right to take any appropriate action We deem necessary to rectify the same.

(b) Fee Changes

You understand that additional services that may be introduced in the future may be subject to additional fees. You further acknowledge and approve that We reserve the right to change Our Fees at any time, at Our sole discretion, upon notice to you if such changes affect your existing subscription. If you received a discount for a subscription fee, or any other promotional offer for a subscription fee We shall have the right to renew your subscription automatically and without further notice at the full applicable Fee.

(c) One Time Fee & Refunds
If you believe that you were charged in error, you may provide a written notice to [email protected] to request to cancel the Fee. Eligibility to cancel a Fee will be assessed by Us based on a number of factors, including without limitation, violations to Our License Agreement and improper usage of Our Services.

(d) Taxes and Currencies

All Fees for the Services shall be in U.S Dollars, except when and as specifically stated otherwise by Us. You shall have full and sole responsibility for all taxes and fees of any nature associated with Our Fees and Services, including any sales tax related to the purchase or sale of Services.

(e) Subscription

In order to ensure that you do not experience an interruption of the Service due to the lapse of the subscription period, the subscription will be based on an auto-renewal basis whereby it will automatically be renewed upon the end of the applicable subscription period (i.e. monthly basis or yearly basis) corresponding to the term of your subscription.

In the event your subscription begins on a day not contained in a given month, We shall bill you via the Payment Method on the last day of such month. For example, if you had subscribed to use Our Service and became a paying subscriber on 28 February, you shall be billed via the Payment Method on 31 March (if you had opted for a monthly subscription) or on 31 May (if you had opted for a quarterly subscription). You acknowledge that the timing of when you are billed and the amount billed via the Payment Method may vary, including for example due to free trials and other promotional offers, credits applied, changes in your subscription, and changes in applicable taxes, and you authorize us to charge you for the corresponding amounts.

If We offer you a promotion (e.g., a promotional price) for your subscription, the specific terms of the promotion will be disclosed during your sign-up or in other materials provided to you describing the particular promotion. In the case of promotional pricing, after your promotion ends, We will begin billing you for your subscription at the regular price after the promotion ends unless you cancel prior to the end of the promotion or unless otherwise disclosed in communications made available to you.

4. Cancellation of Subscription and Account Deletion

(a) Cancellation of Subscription

You may discontinue to use and request the cancellation of your subscription at any time. We shall not be liable for reimbursing you of any cancellation of your subscription fee have been paid by you. For example, if you have paid for twelve (12) months upfront, such amount shall be deemed forfeited.

You may cancel your subscription by going to “My Account” and following the instructions as stated therein.

(b) Account Deletion

You may also delete your account by going to “My Account” and following the instructions for the deletion of your account.

Upon the closure of your account and under your specific instruction for data erasure, we shall take all reasonable efforts to erase all data related to your account. We reserve the right to retain any data necessary under the applicable laws.

Upon cancellation or discontinuance of your subscription and account, you may continue to use any work previously produced, created or reproduced by you via the Service as of the date of cancellation or discontinuance, provided always that such use must be in compliance with the terms of this Terms of Use, the License Agreement and other relevant licensing agreements as may be imposed by Us from time to time.

For the avoidance of doubt, upon such cancellation or discontinuance of your subscription and your account you shall not use the Service.

5. User Representation and Warranties

You hereby represent, warrant and covenant to Us that:

(a) you are at least the legal age of your country of residence and have the right to enter into this Terms of Use;

(b) you will not use the content in any way that is not permitted by this Terms of Use, License Agreement or any other relevant licensing agreements;

(c) your use of the content will not violate any rights including but not limited to copyrights, intellectual property rights, trademark, privacy, or any other applicable law or regulation of any country, state, other governmental entities or any third party;

(d) the information you provide to Us is accurate and true, including without limitation all credit card information; and

(e) you agree that all passwords to your account are to be held in the strictest of confidence. You may not share or disclose any password or login information to any other user or third party other than as specifically provided for herein. If you breach any provision of this section, We shall be entitled to:

(i) terminate this Terms of Use immediately with notice to you;

(ii) retain all unpaid payments pursuant to this Terms of Use; and

(iii) seek any legal or equitable remedies.

6. Our Rights

(a) Notwithstanding anything to the contrary, We may, at any time, with or without notice and without any cause or reason, immediately suspend, discontinue or terminate Our Services or your right to access and use Our Website.

(b) Further, We may or authorize a/the third party to run or display advertisements and promotions on Our Websites and Services. The manner, mode, and extent of such advertising and promotions are at Our sole and absolute discretion and/or authorized third party.

7. Intellectual Property Rights

The Website(s) and Service are owned and operated by Us. While images on the Website are either owned by Us or Our partners/contributors and are protected by international copyright laws and international treaty provisions. We retain all rights not expressly or explicitly granted pursuant to this Terms of Use. The license contained in this Terms of Use will be terminated automatically without notice from Us should you fail to comply with any provision of this Terms Of Use.

8. Disclaimers

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS WITHOUT ALL WARRANTIES, EXPRESS OR IMPLIED OF ANY KIND, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE WEBSITE AND SERVICES WILL MEET YOUR REQUIREMENTS OR THAT ITS USE WILL BE UNINTERRUPTED OR ERROR FREE; AND (B) THE RESULTS OBTAINED, PRODUCED OR GENERATED FROM THE USE OF THE WEBSITE AND SERVICES WILL BE ACCURATE, RELIABLE OR ERROR-FREE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE WEBSITE AND SERVICES ARE WITH YOU.

9. Limitation of Liability

IN NO EVENT SHALL WE AND OUR AFFILIATES, DIRECTORS, EMPLOYEES OR ASSIGNEES, BE LIABLE TO YOU FOR ANY DAMAGES (INCLUDING BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES). TANGIBLE OR INTANGIBLE LOSSES, EXPENSES, LIABILITIES UNDER ANY CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT INCLUDING, BUT NOT LIMITED TO NEGLIGENCE, OR OTHERWISE) CAUSED THROUGH THE USE OF, OR THE INABILITY TO USE, OUR WEBSITE. CONTENTS, MATERIALS, SERVICES AND/OR THIRD-PARTY PRODUCTS.

YOU FURTHER AGREE AND ACKNOWLEDGE THAT WE HAVE NO CONTROL AND CANNOT UNDERTAKE RESPONSIBILITY OR LIABILITY IN RESPECT OF INFRINGING MATERIAL APPEARING ON LINKED SITES OR OTHER THIRD-PARTY SITES. ACCORDINGLY, WE SHALL NOT ASSUME ANY RESPONSIBILITY HOWSOEVER ARISING THEREOF.

10. Indemnification

YOU HEREBY IRREVOCABLY AGREE AND UNDERTAKE TO FULLY DEFEND AND INDEMNIFY US AND OUR EMPLOYEES, DIRECTORS, AND OFFICERS, AND ANYONE ELSE ASSOCIATED WITH US, AND EACH OF THEIR SUCCESSORS, LICENSEES, AND ASSIGNS FREE AND HARMLESS FROM ANY AND ALL CLAIMS, LIABILITIES, COSTS, LOSSES, DAMAGES, OR EXPENSES WHATSOEVER, INCLUDING ATTORNEYS’ FEES AND EXPENSES,

HOWSOEVER ARISING FROM:

(a) YOUR BREACH OF ANY PART OF TERMS OF USE AND/OR THIS TERMS OF USE;

(b) YOUR VIOLATION OF ANY THIRD-PARTY RIGHTS (INCLUDING BUT NOT LIMITED TO, ANY COPYRIGHT, PRIVACY RIGHTS, AND OTHER INTELLECTUAL PROPERTY RIGHTS);

(c) YOUR WILLFUL DEFAULT, NEGLIGENCE OR MISCONDUCT;

(d) YOUR USE OF OUR WEBSITE, SERVICES, CONTENTS AND/OR MATERIALS;

(e) YOUR VIOLATION OF ANY APPLICABLE LAW AND REGULATION; AND

(f) ANY PARTY’S ACCESS AND USE OF THE SERVICE VIA YOUR ACCOUNT.

11. Miscellaneous

(a) Assignment

You may not assign or transfer to anyone the rights granted to you in this Terms of Use, without Our prior written consent and any attempted or actual assignment or transfer thereof shall be null and void. We reserve the right to assign the whole or any part of this Terms of Use to its affiliates without your consent.

(b) Third-party suppliers and applications

We may engage other companies to provide services for the Service, including hosting, the collection and processing of payments and the supply of components and features for the functionality of the Services. We may provide access to or make available additional third-party software or services. We do not make any representations or warranties, express or implied, regarding any third party software or service. They are provided only as a convenience to you and We do not endorse and is not affiliated with any third-party software or service. You agree that any use of third-party software or service is at your risk and subject to the terms applicable to that third-party software or service.

(c) Service Interruptions

You acknowledge and agree that there may be interruptions in your use of the Service, including planned downtime and unavailability caused by Internet service provider failures or delays, or any failures, delays or downtime caused by third-party supplier and applications.

(d) Responsibility for Your Content

We are not responsible for any of your content which is delayed, lost, altered, intercepted or stored during the transmission of any data whatsoever acridness networks not owned and/or operated by Us, including, but not limited to, the Internet, any third party applications used in connection with providing the Service, and your local network. You acknowledge and agree that you may permanently lose your content (as uploaded to the Service), including any changes made to your content by or for you during the use of the Service.

(e) Blocking a user, disabling an account or refusing to process a payment

We may block you, terminate your account or refuse to process a payment if We reasonably believe there is a risk associated with you, your account, or that payment, including if it breaches a law or regulation. Examples of where We might do this include transaction where the payment is from or to a person or country sanctioned by an authority (like the United Nations, the United States government or the Australian government); or where We reasonably believe there is a legal or regulatory risk or a risk of loss being suffered by Us or Our members. You warrant that you are not located in a sanctioned country and are not on a sanctioned person list. We may also block members from a country if We cannot make payments to or from that country. You should check what payment methods are available in your country for making payments as a buyer or for withdrawing earnings as an author.

(f) No Waiver

Any failure on Our part to enforce any provision of this Terms of Use will not be deemed a waiver of future enforcement of that or any other provision.

(g) No Partnership

Nothing in this Terms of Use shall be construed to create any partnership, joint venture, employment or agency relationship between you and Us.

(h) Force Majeure

We shall not be liable for any delays in performance of Our Services and obligations under this Terms of Use for causes beyond its reasonable control, including but not limited to fire, flood, epidemic, strike, the act of God or public disorder.

(I) Entire Terms

These Terms of Use constitutes the entire agreement between you and VOCALCHIMP.COM regarding its subject matter. Should any provision of this Terms of Use be held to be void or invalid, that fact will not affect any other provision, and the remainder of this Terms of Use will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Failure by either party to enforce any provision of this Terms of Use will not be deemed a waiver of future enforcement of that or any other provision.

(j) Severability

Should any provision of this Terms of Use be held to be void or invalid, that fact will not affect any other provision, and the remainder of this Terms of Use will be construed to most closely give effect to the parties’ intentions.

(k) Governing Law and Dispute Resolution

(i) The establishment, effectiveness, interpretation, and execution of this Terms of Use shall all be governed by the laws of Broward County, Florida, United States of America, subject to its jurisdiction, and without regard to the conflict of laws principles.

(ii) You acknowledge and agree that any breach of any covenant, representations, and warranties contained in this Terms of Use would cause irreparable injury to Us such that damages and remedies under Florida Law for any breach of any such covenant would be inadequate. You further acknowledge and agree that the arbitral tribunal may order an interim measure it deems necessary or proper in accordance with the applicable laws of United States of America, including without limitation, any injunctive or enjoining procedural orders or interlocutory awards.

 

Cookie Policy

JBAN MEDIA HOLDINGS, LLC. (“VOCALCHIMP.COM”, “we”, “us” or “our”), as data controller, uses Cookies to improve and tailor your online experience on vocalchimp.com (the “Website”).

a) What are Cookies and how do they work?

Cookies are small bits of text that are downloaded to the devices you use to receive our content, products and services and access online information (“Cookies”). Your browser makes these Cookies available every time you visit the Website again, so it can recognise you and can then tailor what you see on your device.

VOCALCHIMP.COM uses the following Cookies on this Website:

a) Session Cookies and Persistent Cookies

• • – Session Cookies are temporary cookie files that reset after you close your browser. The Website will not recognize you when you restart your browser and go back to the site that created the cookie. Session Cookies will store your browsing information and are active only from the moment you open the site until you leave it and close your browser.

• • – Persistent Cookies (known also as “stored Cookies”) are files that are stored on your hard drive when you visit the Website. The cookie will remain on your hard drive until it reaches expiration date.

b) First-party Cookies and Third-party Cookies

• • – First-party Cookies are those set by the website that is being visited. Third-party Cookies are Cookies that are set by a domain other than that of the website being visited by the user.

• • – VOCALCHIMP.COM may use third-party analytics Cookies that allow us to improve our Website and services, through the analysis of the users’ activity.

• • – VOCALCHIMP.COM may use third-party marketing Cookies in order to monitor your browsing activity on the Website.

 

b) What do we use Cookies for?

The use of Cookies on our Website is broken down into four (4) categories and are primarily used for the purposes described below:

i.Strictly Necessary Cookies

The use is essential for the basic functions of the Website or to provide the content, product or service which is requested by you.

If these Cookies are not in place, the requested content, products or services asked for will not be able to be provided.

An example of this would be keeping yourself logged in after you have signed up to an account with us. If the Cookies are not provided you will need to log in during each visit.

ii. Functionality Cookies

The use improves your browsing experience.

Functionality Cookies allow the Website to remember preferences and choices you make, such as your language or region.

Some examples include but are not limited to the below:

• • remembering your marketing and advertising preferences, such as choosing whether you wish to receive marketing and advertising information;

• • remembering if you have been to the Website before.

Iii. Third-party Analytics Cookies (Google Analytics)

This Website uses Google Analytics, a service of web traffic analysis designed by Google, Inc. (“Google”). Google Analytics uses Cookies in order to analyze aggregate usage and volume statistical information on how the users are browsing our Website, with the objective of interpreting and optimizing the Website’s performance. Google collects information on users’ activity including page views, the site path of users, source and time spent on the Website.

For more information on the Privacy Policy provided by Google with regard to the Google Analytics service, you may visit https://marketingplatform.google.com/about/. You may find more detailed information regarding Google’s data protection policies on the website  https://policies.google.com/privacy.

iv. Advertising and marketing Cookies

We may allow our business partners to use Advertising Cookies or other similar technologies on the Website to serve you with advertisement that may be relevant to you or your interests.

Marketing Cookies aim at creating profiles of the users and thereby to send advertising messages in line with the preferences shown by the users during their navigation on the Website and/or other websites and applications. Such preferences derive from the analysis of the behaviour of users to build a profile which is combined with the cookie in order to allow adds and advertisements to be tailored to the user’s presumed preferences or other targeted contents. The information is collected by referencing to the Internet Protocol address (IP) of the users, so they do not identify you personally, even if they may include information about the country and city you are in, together with the details of your internet service provider.

The information collected may include users’ behaviour, such as pages visited, emails clicked, forms completed, and products and services purchased to create customized advertisements and communications that better meet your needs, as well as to compile activity reports.

c) How do I control the use of Cookies? (Opt-in and Opt-out)

Third-party analytics Cookies and marketing Cookies can be installed only with your prior consent. You may give your consent and accept the Cookies through the banner displayed in the homepage of our Website. In the event you do not accept third-party analytics Cookies and marketing Cookies, this does not mean you will stop seeing advertisements, but you will see advertisements which will not be relevant or targeted to you based on your browsing behaviour.

Your prior consent is not mandatory for the use of strictly necessary and functionality Cookies since they are considered “technical Cookies”. At any time, you may disable Cookies by changing your browser’s settings. As technical Cookies allow you to access some of our Website’s features, you should be aware that if these Cookies are disabled, you may experience reduced functionality or be prevented from using this Website.

As to Google Analytics Cookies, you can opt out using the tool made available by Google at https://tools.google.com/dlpage/gaoptout.

It may also be possible for you to disable Cookies by configuring your browser settings to enable acceptance of specific Cookies or to notify you each time a new Cookie is about to be stored on your computer thus enabling you to decide whether to accept or reject the Cookie. You can manage your use of Cookies through your browser’s settings.

You can find here below the links to the instructions of the most common browsers:

Internet Explorer

Chrome

Firefox

Safari

d) Web Beacons and Pixel Tags

In addition to Cookies, VOCALCHIMP.COM and some third parties may also use web beacons and pixel tags on websites. A web beacon is usually an electronic graphic image embedded into a website or email to identify your device cookies when you browse the website or email. Pixel tags allow VOCALCHIMP.COM to send emails in a way that is readable to you and find out whether an email is opened.

VOCALCHIMP.COM and some third parties may use these technologies for various purposes, including analysing service usage (together with Cookies) and providing more satisfactory content and advertisements to you. For example, when you receive an email from VOCALCHIMP.COM, it may contain a click-through URL which links to a VOCALCHIMP.COM web page. If you click the link, VOCALCHIMP.COM will track your visit to help us learn about your preferences for products and services and improve our customer service. You can unsubscribe from the mailing list of VOCALCHIMP.COM at any time if you do not want to be tracked in this manner.

e) Will this Cookie Policy change?

We reserve the right to change the terms of this Cookie Policy at any time when necessary to reflect changes in our use of the same, how we process Personal Data, or applicable law. When we make changes, we will revise the “last updated” date at the bottom of the policy. If there are material changes to this statement, we will provide notice or obtain consent regarding such changes as may be required by law. We encourage you to review this Cookie Policy whenever you visit the Website.

f) Privacy Policy and Contact Information

More information on the processing of your Personal Data, including the exercise of your rights and our contact details, are available in our Privacy Policy If you have a privacy concern, complaint, or question, you can contact us by sending in your query to [email protected]

 

Information collection and use

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“personal information”) may include, but is not limited to:

• • Name

• • Email address

• • Telephone number

• • Address

• • Client information

• • Login and password

Log data

We collect information that your browser sends whenever you visit our service (“log data”). This log data may include information such as your computer’s internet protocol (“ip”) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Service providers

We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Links to other sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s privacy

Our service does not address anyone under the age of 18 (“children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

Compliance with laws

We will disclose your personal information where required to do so by law or subpoena.

Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact us

If you have any questions about this privacy policy, please contact us.

 

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the terms, which may result in immediate termination of your account on our service.

You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Billing and refund policy

When you create an account with us, you must provide us billing information as credit card, debit card, paypal or any other method we require payment.

Upon payment acceptance your account will be active if you follow the usage rules and regulations.

You can cancel your account any time from your user dashboard.

You pay for the month’s billing and usage in advance of the usage of the account.

The account automatically renews on the anniversary of the billing date (monthly or annually).

We will refund ANY and ALL accounts within the first 30 days of using the system without question. If there is an issue with the system past the 30 days we will consider a refund on a individual account basis. Please contact us at [email protected].

Eu cookie policy and GDPR

What we collect
we only collect ip address cookies to improve functionaliuty and user enjoyment of vocalchimp.com. No information is analyzed or shared with any third party in relation to your cookies, your account or any other personal information.

Third party
we will never sell your data, share your data or allow anyone outside of the administration of the website to access your data.

Delete account and all information
you are able to cancel and remove your data from our servers at any time. You simply need to log into your account click on “edit profile”. Click “delete account”. Our admin will completely remove your information from our database. We will complete remove and delete all images, information, email address, name, phone number and any and all information associated with your account.

Where your data is stored
our hosting company is vocalchimp.com. Bvocalchimp.com headquarters are located in Florida, usa. The information is stored in a cloud database, managed by vocalchimp.com the cloud firewall protects and encrypts your information using the most up to date technology.

Google Advertising 

BigLinker.com uses remarketing with Google Analytics to advertise online.

Third-party vendors, including Google, may show you ads on sites across the Internet.

BigLinker.com and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to BigLinker.com

BigLinker.com and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to BigLinker.com .

BigLinker.com uses data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) with Google Analytics to optimize ads and improve website usability for our target audience.

By using the following Ads Settings, users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. Users are also able to opt-out of sharing data with Google Analytics with the following browser add on: browser opt-outs.

If you need a further explanation please email us at [email protected]

 

Privacy Notice for California Residents

Effective Date: March 2018

Last Reviewed on: March 2020

This Privacy Notice for California Residents supplements the information contained in our privacy policy above and applies solely to all visitors, users, and others who reside in the State of California (”consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

Our Website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (”personal information”). In particular, our website has collected the following categories of personal information from its consumers within the last twelve (12) months:

Category A: Identifiers

Examples: A real name, Internet Protocol address, email address, or other similar identifiers.

Collected: YES

Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

Collected: NO

Category C: Protected classification characteristics under California or federal law.

Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Collected: NO

Personal information does not include:

• • Publicly available information from government records.

• • De-identified or aggregated consumer information.

• • Information excluded from the CCPA’s scope, like:

• • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;

• • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

We obtains the categories of personal information listed above from the following categories of sources:

• • Directly from you. For example, from forms you complete on our website.

• • Indirectly from you. For example, from observing your actions on our website or interactions with our advertisers.

Use of Personal Information

We may use, or disclose the personal information we collect for one or more of the following business purposes:

• • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.

• • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

• • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

• • As described to you when collecting your personal information or as otherwise set forth in the CCPA.

• • We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose [or sell your personal information, subject to your right to opt-out of those sales (see Personal Information Sales Opt-Out and Opt-In Rights)]. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. [The CCPA prohibits third parties who purchase the personal information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.]

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Company has not disclosed personal information for a business purpose.

Sales of Personal Information

In the preceding twelve (12) months, Company had not sold personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• • The categories of personal information we collected about you.

• • The categories of sources for the personal information we collected about you.

• • Our business or commercial purpose for collecting or selling that personal information.

• • The categories of third parties with whom we share that personal information.

• • The specific pieces of personal information we collected about you (also called a data portability request).

• • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

• • sales, identifying the personal information categories that each category of recipient purchased; and

• • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

• • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

• • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

• • Debug products to identify and repair errors that impair existing intended functionality.

• • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

• • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

• • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

• • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

• • Comply with a legal obligation.

• • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by sending us a message on our website. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

• • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to [45/90] days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following our webpage and sending us a message.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by visiting our website and sending us a message. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• • Deny you goods or services.

• • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

• • Provide you a different level or quality of goods or services.

• • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an electronic message through our website or write us at our address listed on our webpage.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/privacy-laws.

Notice to European Users

This Site and the services on this Site are targeted for users in the United States of America. Any information you enter on this Site may be transferred outside of the European Union to the United States of America which does not offer an equivalent level of protection to that required in the European Union. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. Article 26 of the European Union’s Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his consent to the transfer of personal information, regardless of the third country’s level of protection. By using this Site or the services, you consent to the transfer of all such information to the United States of America which may not offer an equivalent level of protection to that required in the European Union and to the processing of that information by the Company on its servers located in the United States of America as described in this Privacy Policy.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.